5 Features available in Phone Banking

 


Phone banking helps you to complete a wide range of transactions easily at your convenience from the comfort of your home. You will have to follow easy steps to complete the registration to make your phone banking account on the bank’s mobile app or you go log on to their website. Phone banking has many benefits and uses and is being used by the majority of the people during the lockdown. The features have made life with phone banking much easier. Given below are some of the features available:

1.It is quick and has easy access.

Phone banking could be done quickly as it means you do not need to stand in long queues or need to search for your nearest branch to carry out any transaction, instead you could just carry out the transaction with your phone while being at home or in your comfort zone. It is quick and you can access your accounts easily.

 

2.It is safe to use and reliable

It has end-to-end encryption which means that no third party could interfere or even know the details of the transactions taking place in your account. Apart from that, it also asks for your security PIN which you generated while registering your phone banking account. Hence, no one could access the account without the knowledge of your login details.

 

3.It has a large variety of services which are offered

It offers a large variety of services apart from just transferring money from one account to another such as, checking bank balance, requesting your cheque-book, register for net banking, you could issue or block your debit/credit cards, etc. You could inquire about loans and check for new offers in the bank from your account.

 

4.It has an Interactive Voice Response System (IVRS) in case of any queries

The feature which makes phone banking much easier for many of its users is the Interactive Voice Response System also known as IVRS. The users could ask any queries if they are stuck in a transaction or don’t know how to use phone banking and want to carry out any specific task. It has a voice system, which talks to you and guides you throughout the process so that you do not end up doing any errors and the transaction is completed smoothly.

 

5.Customer care officers are available

It has customer care officers which are available 24/7 to help and guide you through any process or understanding that you may require from them. You could just call customer care office by dialing the number which is mentioned on the app and it would then connect you with the customer care office. The customer care officers are patient and will give their best to resolve your problem. You could call the customer care how many ever times if you have any further confusion or get stuck in any further processes.

 

We wish that this article has been useful and you use phone banking. Thank you!

 

 

 

 

 

Read More:- 5 Tips to keep in mind while Opening an Account Online

 

Comments

Post a Comment

Popular posts from this blog

3 Do’s and Don’ts while Opening a New Bank Account

Image
  O pening a new bank account sounds interesting but may sound like a nightmare to many people who do not know how to open a bank account. People generally forget to keep in mind the things to do before opening a bank account, and rush into opening bank accounts and get stuck later on. Given below are 3 Do’s and Don’ts while opening a bank account. 3 Do’s while opening a bank account 1.   You should research about all the banks Y ou should have complete kn o wledge about the bank while opening a  new bank account . You should research the bank and understand the processes within the bank. This would help you create a good relationship with the bank and would understand the processes much clearly when you perform them. You should also research every bank available in the market and compare them to find the best bank to open your account. 2.   You should know the various services offered by the bank You should check the various services offered by the bank, every bank ...
Read more

A brief overview of an RTGS money transfer app

Image
Earlier, all the banking services that people needed were only accessible through their bank’s offices. Now, times have changed. Banking services can be accessed through smartphones as well. You can  open bank account online  and conduct all of your banking transactions through the bank’s online app. This way of handling your money is easier, smoother, faster, and secure. Banks even offer the RTGS money transfer facility on their app. RTGS stands for Real-Time Gross Settlement, where the money is paid in continuous payments which are open 24 hours a day, every day. In this article, we will tell you about the details you need while making RTGS payments, and points to remember while doing so. The details needed to send money through the RTGS money transfer app are : Beneficiary bank name Beneficiary bank branch Amount to be transferred Sender’s bank branch name Beneficiary bank IFSC code Account number if the amount is to be debited from the sender’s bank account Beneficiary acc...
Read more

4 ways to choose the Best Net Banking app

Image
As the banking sector has become the backbone of every country’s economy, there has been a significant upsurge in the number of financial institutions present even in our country. With the ever-increasing number of facilities and benefits offered by banks online, it is pretty easy to get confused when choosing the best net banking app .  However, to help you overcome the dilemma, here are 4 ways to choose the best net banking app for all of your financial needs -  1) List out all the required financial services  The services offered by banks vary significantly. As a result of this, it is very important to understand your needs and make a list of all the services you wish to utilize to meet your financial needs. Do keep in mind to check if the benefits you need are also offered on the bank’s app so you can conveniently access them when the time comes. You can easily get this information directly from the bank’s website or even by reading the app description in the Google...
Read more